Privacy Policy

At SproutShield Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our insurance services. Please read this privacy policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you request a quote or contact us.
• Insurance Data: Information necessary to provide insurance quotes and coverage, which may include property details, financial information, and health history (for life insurance).
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, and your access times.

2. How We Use Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Provide accurate insurance quotes and process applications.
• Administer your policies and handle claims.
• Respond to customer service requests and support needs.
• Send administrative information, such as policy updates or changes to our terms.
• Improve our website and services.

3. SMS Communications

If you choose to communicate with us through our website AI chat widget, we may collect your name, phone number, email address, and other information you voluntarily provide. Providing your phone number does not automatically enroll you in SMS marketing.

We will send text messages only when you provide separate, clear, and affirmative consent to receive them. Messages may include informational updates, appointment-related communications, customer support, or marketing messages, depending on the consent you provide. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchasing any product or service.

Your SMS consent will not be sold or shared with third parties for their own marketing purposes. You may withdraw consent at any time by replying STOP or contacting us through the information listed in this Privacy Policy.

4. No Insurance Policy or Coverage Created

Submitting information through this website, using the AI chat widget, or requesting communication does not create an insurance policy, an application approval, or a coverage agreement. Coverage is only in force when a policy is issued by an insurance carrier and all carrier requirements are met. Nothing on this site is a promise or guarantee of approval, coverage, eligibility, savings, or benefits.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Sharing

We may share information we have collected about you in certain situations. Your information may be disclosed to insurance carriers, underwriters, and third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. We do not sell your personal information to third parties for marketing purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the information provided below.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: